Ellen Million (ellenmillion) wrote,
Ellen Million
ellenmillion

Gripes.

CCNow has one major flaw that I feel obligated to gripe about.



Their client service SUCKS. I don't know about customer service… none of my customers have directly complained about them. But as a client, I have nothing good to say about them. They take *forever* to reply to questions and complaints. If they can't find out why something has happened, they make it up arbitrarily (as near as I can tell). They are completely random about their reasons behind things, they *don't* keep us informed about downtimes, etc., until after the fact, and they are generally unhelpful, brusque and snotty. It took them *years* to get the shipping options up. (Not that I use them…) If I had another easy option, without going through the hassle of setting up a shopping cart and merchant account myself, believe me, I would. They skim 9% of every sale, which is still a good deal to me because it would cost me a great deal more paying even low per-month fees, but don't think I *like* watching them take that 9%. Rat bastards.

Ah… much better. Venting really does work. :P
Subscribe

  • April Month in Review, Goals for May

    Looking back at April: This was the best writing month I’ve had since January of 2020. I wrote 38,075 words, most of it Wolf’s Instinct, a little on…

  • Looking back at March, ahead to April

    March...was a month, certainly. It started with my laptop in the shop. Most notably, I finished, revised, and published The Dragon Prince's Bride.…

  • New Releases!

    She's got one life to live Anita takes a chance at a job she's not sure she can handle and she's tickled pink when the gorgeous billionaire…

  • Post a new comment

    Error

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 3 comments