Ellen Million (ellenmillion) wrote,
Ellen Million


CCNow has one major flaw that I feel obligated to gripe about.

Their client service SUCKS. I don't know about customer service… none of my customers have directly complained about them. But as a client, I have nothing good to say about them. They take *forever* to reply to questions and complaints. If they can't find out why something has happened, they make it up arbitrarily (as near as I can tell). They are completely random about their reasons behind things, they *don't* keep us informed about downtimes, etc., until after the fact, and they are generally unhelpful, brusque and snotty. It took them *years* to get the shipping options up. (Not that I use them…) If I had another easy option, without going through the hassle of setting up a shopping cart and merchant account myself, believe me, I would. They skim 9% of every sale, which is still a good deal to me because it would cost me a great deal more paying even low per-month fees, but don't think I *like* watching them take that 9%. Rat bastards.

Ah… much better. Venting really does work. :P

  • January Wrap-up, February Goals

    30k words written, most of it on The Dragon Prince's Bride. (It. Will. Not. End.) Published "Something in the Water" in New Year, New Boo:…

  • The Future of Sketch Fest.

    (x-posted from Patreon/Facebook) It's been a hard year, for everyone, and Sketch Fest has not escaped unscathed. It's been hard to drum up activity,…

  • Happy New Years

    I have sent the daughter and husband to watch fireworks at the university (socially distanced, outdoors) by themselves and am watching my very…

  • Post a new comment


    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded